Frequently asked questions（FAQ）

Q1: Are your products legitimately quality-approved?

A: Absolutely. Quality is our top priority (as it should be). All our products come from certified manufacturers and carry internationally recognized approvals (ISO 9001, ISO 13485, CE, etc.). We also perform our own quality checks. You can be confident that anything you receive from Uni-medic meets hospital-grade safety and regulatory standards.

Q2: What if I need something not listed on your website?

A: Just let us know – we thrive on special requests. Uni-medic’s advantage is our vast sourcing network. If you require a specific device or consumable that’s hard to find, our team will leverage global contacts to procure it for you. Many overseas distributors and local clinics use our service for exactly this reason: we’re a one-stop shop that finds any product you need, sparing you the hunt.

Q3: How do you help us save on costs?

A: We keep prices fair and transparent. By purchasing in bulk and directly from manufacturers, we eliminate middleman markups and get volume discounts – passing those savings on to you. We also offer tiered pricing for larger orders. The end result is that you’ll often find our top-quality products come at a lower total cost than the mix of suppliers you might be using now. In short, you get better value and reduce the “hidden” costs of managing multiple vendors. (And yes, quotes are free – no obligations.)